My theory is that there is either some low level USB driver problem (maybe a missing system driver) or something else going on with this 2015 ASUS board - but something obscure is not allowing that Apple USB driver to install. I use that install to get my iPad/iPhone updated. For a quick compare - I ran the iTunes installer on another Intel NUC PC I have here and of course - it worked perfectly the first time round. I cannot get that USB driver to install for love or money. I messed with this install for at least another 4 hours after my last post. I took a quick look thru the actual inf and looks like all the files it needs are there. What other files could it need and where do I get them from? Then I go right into the directory and try to do a hard install by right clicking on the inf file - and I get this: I choose Browse My Computer.and point right to the folder where every other article on the entire Internet says that the drivers should be: I right click as instructed and choose Update Driver. So I click Help to get sent out to the Apple website where I see a series of help articles - I walk thru the one for Windows 10.Device Manager->Portable Devices->iPad. With iPadOS13 now available - I figured I would fire it up and get the new update - but as soon as I fired up iTunes and plugged in my iPad - I see a quick message about "allowing" photos and videos to be accessible by the PC - and I press Allow and then I expect to see the usual device icon appear in iTunes so I can get going on the upgrade.Įxcept this time - no device icon. I usually only use iTunes to perform hardware/iOS upgrade for my iPhone and iPad. Using Windand the latest version of iTunes. Been battling a very odd problem in Win 10 today and thought I would lay it out for the crew in here for some ideas.
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